Faq
Faq
How do I book a climb session?
We recommend booking online in advance. Our online booking system is the most efficient way to book your tickets.
Is there an age limit for Climbing? Is it only for kids?
Clip ‘n Climb is not just for kids! Adults of all ages and abilities are welcome!
Please note climbers must be at least 15 kilograms and under 130 Kilograms to climb our walls safely using our Auto Belay system.
Are there food and drinks available?
We serve amazing coffees, cold drinks, ice creams, hot dogs and lots of yummy snacks. Re-fuel before or after your climb. Please refrain from bringing in outside food to the venue.
I’ve heard the safety briefing before, do I have to hear it again before I climb?
Yes, to abide by the strict safety guidelines of Clip ‘n Climb, ALL climbers must attend the safety briefing before each climbing session regardless of how many times you’ve been to Clip ‘n Climb.
How do I cancel or reschedule my booking?
To cancel your session at Clip ‘ n Climb Phillip Island we require 48 hours notice prior to your session start time. Rescheduling is based on availability. Please call reception to cancel or make changes to your booking.
Can we leave our kids at Clip ‘n Climb and pick them up at the end?
Children under the age of 13 years need to have an actively supervising parent/guardian (over 18 years) . All adults supervising the climb are required to attend the safety / harness briefing and assist their children.
Do I have to pay if I am just supervising my child and not climbing?
If you are not climbing yourself, there is no charge to be in the arena with your child.
Can I use my session pass at another Clip ‘n Climb centre?
No, only Clip ‘n Climb Phillip Island passes can be used at Clip ‘n Climb Phillip Island. Passes are not transferable to any other Clip ‘n Climb centre.
The Virtual Reality Pods look really cool, can anyone do it?
Island VR does look cool, you are right! We recommend the VR Pod experience for those who don’t suffer from motion sickness or have a previous neck or back injury. The magic boxes (VR gaming) is recommended for older children and those with previous gaming experience.
★ Online bookings recommended
ALWAYS FIRST
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