FAQ
We recommend booking online in advance. Our online booking system is the most efficient way to book your tickets.
Clip ‘n Climb is not just for kids! Adults of all ages and abilities will enjoy just as much. Once you try it you’ll realise what a great workout it is. So age is only a number but we do have some other important numbers for you to be aware of; all climbers must be at least 15 kilograms and under 130 Kilograms to climb our walls safely using our Auto Belay system.
We serve amazing coffees, cold drinks, ice creams, hot dogs and lots of yummy snacks. Re-fuel before or after your climb. Please refrain from bringing in outside food to the venue.
Yes, to abide by the strict safety guidelines of Clip ‘n Climb, ALL climbers must attend the safety briefing before each climbing session regardless of how many times you’ve been to Clip ‘n Climb.
To cancel your session at Clip ‘ n Climb Phillip Island we require 48 hours notice prior to your session start time. Rescheduling is based on availability. Please call reception to cancel or make changes to your booking.
Children under the age of 13 years need to have an actively supervising parent/guardian (over 18 years), with a ratio of six children to one adult (6:1) for supervision purposes. All adults supervising the climb are required to attend the safety / harness briefing and to help their kids to connect the belay mate.
If you are not climbing yourself, there is no charge to be in the arena with your child.
No, only Clip ‘n Climb Phillip Island passes can be used at Clip ‘n Climb Phillip Island. Passes are not transferable to any other Clip ‘n Climb centre.
Island VR does look cool, you are right! We recommend the VR Pod experience for those who don’t suffer from motion sickness or have a previous neck or back injury. The magic boxes (VR gaming) is recommended for older children and those with previous gaming experience.
Please arrive about 10 minutes before your session starts to allow time for check in etc. For example, if you’ve booked the 11am session, please arrive at 10:50am). Your safety briefing will start on the hour.
The Drop Tower is our newest attraction to get your adrenaline pumping. Not for the faint hearted! You will be taken up a platform, harnessed, seated and be trollied out over the arena before experiencing a jaw dropping free fall.
Unfortunately we do not have an area dedicated to toddlers play. Toddlers that are too small to climb (under 15 kgs) are not permitted to play or be in the climb arena for safety reasons.