FAQ

We recommend booking online in advance.   Our online booking system is the most efficient way to book your tickets.

Clip ‘n Climb is not just for kids!  Adults of all ages and abilities will enjoy just as much.  Once you try it you’ll realise what a great workout it is.

So age is only a number but we do have some other important numbers for you to be aware of; all climbers must be over 15 kilograms and under 130 Kilograms to climb our walls safely using our Auto Belay system.

Yes!  Our Cafe has a varied range of delicious snacks and meals and we also serve amazing coffees.  We also have a choice of set menus for all occasions, including birthday parties, group bookings and corporate events.

 

Yes, to abide by the strict safety guidelines of Clip ‘n Climb, ALL climbers must attend the safety briefing before each climbing session regardless of how many times you’ve been to Clip ‘n Climb.

To cancel your session at Clip ‘ n Climb Phillip Island we require 48 hours notice prior to your session start time.  Rescheduling is based on availability.  Please call reception to cancel or make changes to your booking.

Children under the age of 13 years need to have an actively supervising parent/guardian (over 18 years), with a maximum ratio of six children to one adult (6:1) for supervision purposes. All adults supervising the climb are required to attend the safety / harness briefing and to help their kids to connect the belay mate.

 

There is a $5 supervisor fee to that can be purchased online with your climb tickets.  Due to temporary capacity restrictions, only ONE parent/supervisor (non-climber) will be permitted in the arena per booking.   All children under 13yrs require a supervisor.

No, only Clip ‘n Climb Phillip Island passes can be used at Clip ‘n Climb Phillip Island.  Passes are not transferable to any other Clip ‘n Climb centre.

Island VR does look cool, you are right! We recommend the VR Pod experience for children above 8 years and for people who don’t suffer from motion sickness or have a previous neck or back injury.  The magic boxes (VR gaming) is recommended for older children and those with previous gaming experience.