Due to restrictions in Victoria, we are temporarily closed and will not be permitted to open until the “Last Step”
During school holidays we will be open 7 days a week. During school terms we are open Friday, Saturday, Sunday.
Please make sure you have booked your session online. This will ensure your session is secured as we have limited capacity. Due to capacity restrictions, only ONE supervising parent/guardian (non-climber) in each session. There is a $5 supervisor fee that can be purchased online with your climbing tickets. If your child is under 13 yrs (and you are not climbing) you will be required to assist and supervise your child in the climbing arena and you will be required to purchase a supervisor ticket. If you are climbing with your child, please purchase a climb session ticket (no supervisor ticket will be required).
- Sessions will be 45 minutes to allow extra cleaning time between sessions.
- Please do not visit us if you are unwell.
- As per Victoria guidelines, face masks will be mandatory in our facility. Children under 12yrs are not required to wear a mask. Climbers do not need to wear a mask while they are climbing, however they are required to wear it during the safety briefing and when finishing their climb session and exiting the climb arena.
- As with our employees, we ask that all our guests wash their hands regularly prior, during and after visiting us.
- Social distancing must be practiced at all times in the facility.
- Contactless payments are preferred.
- Plenty of hand sanitiser stations will be available at reception, cafe, VR area and on the climb arena.
- We have enhanced our already strict cleaning schedules and measures throughout the facility.
- At this stage, birthday parties and functions will not be offered. We will keep you updated.
- Those who hold regular climbers passes, please call us to book your session time.
Thank you for your support and we can’t wait to see all those smiling faces up our walls! Let’s keep climbing FUN and SAFE.